TERMS & CONDITIONS

  • TingTong won’t Deliver Any Hard-cash, Alcohol, Drugs, Clinical samples, firearm parts, Dangerous/hazardous goods and Tobacco items.
  • Please pack and check the product before delivery. We Will handle your product with care. If the product has been damaged due to poor packaging then we will not take any responsibility for it.
  • During delivery, if accident (product loss) occurs, tingtong will take the full responsibility and compensate.
  • Please inform if you are delivering any fragile items before delivery.
  • If the parcel delivery is delayed/product is damaged due to natural calamities, road blockade, strike or any type of political unrest; then TingTong will not be taking any responsibility
  • TingTong won't be responsible for any rejection or refusal of any parcel by the customer
  • If we find any fraud issue like inappropriate customer or wrong location, TingTong has full right to cancel the order. we will inform the marchent right after the incident.
  • If the parcel delivery is delayed/product is damaged due to natural calamities, road blockade, strike or any type of political unrest; then we will not be responsible for it.
  • Please inform the authority if you get any cancellation atleast one day before the delivery.
  • For parcel pickup, you just need to create the order within 3 PM every day
Payment
  • 0% COD charge inside dhaka
  • 1% COD charge outside dhaka
  • Payment day: Monday & Thursday (Outside Dhaka) | Next working day after delivery (Inside Dhaka)
Inside dhaka, delivery within 24 hours. 50TK inside Dhaka city